Corporate information and disclaimer

 

Carter Clark is a partnership between Gary A Carter and Alan J Clark. Alan J Clark is licensed to carry out insolvency work in the UK by the Institute of Chartered Accountants in England and Wales. Partners and staff of Carter Clark acting as administrative receivers or administrators contract without personal liability.

With respect to the information available on this web site, Cater Clark expressly excludes any representation or warranty (express or implied) to the fullest extent possible. Carter Clark makes no representations about the materials in this web site or any web sites linked to this web site. In no event will Carter Clark be liable for any damages, including without limitation direct or indirect, special, incidental or consequential damages, lost profits, or other losses or expenses arising in connection with this site or use thereof, or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Carter Clark, or a representative thereof, is advised of the possibility of such damages, losses or expenses. Links to other Internet resources are at your own risk.

In preparing this site we have endeavoured to offer current, correct and clearly expressed information. However, since inadvertent errors can occur and since relevant laws and regulations often change, the information may be neither current nor accurate. Further, the information contained on this site is intended to provide general guidance on matters of interest. The content accuracy, opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by Carter Clark. The information on this site does not constitute a comprehensive or complete statement of the issues discussed. No action should be taken or omitted to be taken in reliance upon information on this site. Users should obtain specific professional advice concerning specific matters.

Through this site Carter Clark offers only the medium to facilitate users access to advice and information offered by third parties. The content, accuracy, opinions expressed and other links provided by these third parties are not investigated, verified, monitored or endorsed by Carter Clark and accordingly Carter Clark expressly excludes any representation or warranty (express or implied) in relation to such matters to the fullest extent possible.

Users agree to accept the application of English law to govern matters between Carter Clark and themselves.

Copyright 2016 Carter Clark. All rights reserved. The use of the material available on this web site is restricted to viewing it on screen and printing off one copy for domestic or non-commercial use only.

 

EU Directive – Provision of Services Regulations
No 2009 / 2999

Name of firm(s) Carter Clark
Legal form Carter Clark – Partnership
Partners Gary A Carter & Alan J Clark
Postal address Recovery House
Hainault Business Park
15-17 Roebuck Road
Ilford
Essex IG6 3TU
Fax number 020 8524 1457
Email address recovery@carterclark.co.uk
Telephone number 0845 686 0100
Registered office Recovery House
Hainault Business Park
15-17 Roebuck Road
Ilford IG6 3TU
Relevant competent authority Alan J Clark is licensed to act as an insolvency practitioner in the UK by The Institute of Chartered Accountants in England and Wales.
VAT number GB 685 2146 19
General terms and conditions Available upon request depending upon the nature of the engagement.
Main features of service Insolvency practitioners
Rules governing actions All Insolvency Practitioners are bound by the rules of their professional body, including any that relate specifically to insolvency.  The rules of the professional body that licences AJ Clark can be found at http://www.icaew.com/en/members/regulations-standards-and-guidance/insolvency/insolvency-regulations-and-guidance;  In addition, Insolvency Practitioners are bound by the Statements of Insolvency Practice (SIPs), details of which can be found at https://www.r3.org.uk/what-we-do/publications/professional/statements-of-insolvency-practice.
Ethics All Insolvency Practitioners are required to comply with the Insolvency Code of Ethics. A copy can be found on the Institute of Chartered Accountants in England and Wales website at http://www.icaew.com/en/technical/insolvency/insolvency-regulations-and-standards;
Professional liability insurance In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurer is Nexus Underwriting Limited, Leadenhall Street, London. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the USA or Canada.
Dispute resolution procedure

At Carter Clark we always strive to provide a professional and efficient service. We recognise, however, that it is in the nature of insolvency proceedings for disputes to arise from time to time.  As such, should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the Insolvency Practitioner acting as office holder.

If you consider that the Insolvency Practitioner has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to our complaints officer, Alan Clark at Recovery House, Hainault Business Park, 15-17 Roebuck Road, Ilford, Essex IG6 3TU.  This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a senior partner unconnected with the appointment.

Most disputes can be resolved amicably either through the provision of further information or following negotiations.  In the event, however, that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the regulatory body that licences the insolvency practitioner concerned.  Any such complaints should be addressed to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, and you can make a submission using an on-line form available at www.gov.uk/complain-about-insolvency-practitioner; or you can email insolvency.enquiryline@insolvency.gsi.gov.uk ; or you may phone 0300 678 0015 – calls to this number are charged for and the current call charges can be found at www.gov.uk/call-charges.

Bribery Act 2010

Carter Clark is committed to applying the highest standards of ethical conduct and integrity in its business activities. Every employee and individual acting on Carter Clark’s behalf is responsible for maintaining our reputation and for conducting company business honestly and professionally.

Carter Clark takes a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate.

Carter Clark requires all those who are associated with it to observe the highest standards of impartiality, integrity and objectivity.

Carter Clark prohibits anyone acting on its behalf from:

+ bribing another person. A bribe includes the offering, promising or giving of any financial or other type of advantage;

+ accepting a bribe. This includes requesting, agreeing to receive or accepting any financial, or another kind of advantage;

+ bribing a foreign public official; and

+ condoning the offering or acceptance of bribes.

Carter Clark will:

+ avoid doing business with others who do not accept our values and who may harm our reputation;

+ maintain processes, procedures and records that limit the risk of direct or indirect bribery;

+ promote awareness of this policy amongst its staff, those acting on its behalf and entities with which it has any commercial dealings;

+ investigate all instances of alleged bribery, and will assist the police, and other authorities when appropriate, in any resultant prosecutions. In addition, disciplinary action will be considered against individual members of staff;

+ review this policy regularly and update it when necessary.

 

Our Offices

Head Office

Recovery House
Hainault Business Park
15-17 Roebuck Road
Ilford, Essex
IG6 3TU

Our Offices

Welwyn Garden City Office

2 Falcon Gate
Shire Park
Welwyn Garden City
Hertfordshire
AL7 ITW

Contact Us

HO: 020 8524 1447
WGC: 01707 448100
recovery@carterclark.co.uk

Office Hours

Mon-Fri: 9am – 5pm
Sat-Sun: Closed